Sales Support Manager

  • Location
    London, Greater London
  • Salary
    £ 35000 - £ 42000 / Year
  • Category
    IT - IT
  • Job type
    Permanent
  • Industry
    IT and Telecoms
  • External Reference
    16524

Position Description


Role: Sales Support Manager (SSM) 1. Italy/Iberia 2. France


Duration: 3 months


Location: London


Languages: Please note that our Client is looking for 2 candidates for this role:



  1. Fluent: English +Spanish + (Italian Bonus)

  2. Fluent: English + French



As the emerging leader in cloud computing, our client delivers cloud services and other IT products to small and large businesses, educational institutions and government agencies. There is team of high-achieving engineers, product managers, and sales and marketing professionals works with a vast array of partners and customers to advance the company's mission to organize the world's information to make it universally accessible and useful. The Cloud team is among a handful of rapidly emerging new businesses that are becoming front-and-center for our client as it enters its second decade as a company.




This is a key supporting role in the EMEA Sales & Account Management team. You will work collaboratively from London with your regional pod team consisting of Senior Sales, Account Managers and Customer Engineers (who are mostly in region) to execute on the territory plan. In order to be successful, you will foster relationships with Customers and work cross-functionally with Program Managers, Cloud Colleagues and Partners. You will proactively reach out to a list of customers via phone, email and Hangouts to help qualify new leads as well as identify, qualify and close company's upsell and cross-sell opportunities. You will leverage a framework of campaigns and engagements designed to initiate new and expansion opportunities, and to facilitate relationships with customers. You will use your Account Management skills and knowledge of Cloud to go deeper into these accounts - to understand business & IT strategy, barriers to adoption, how to address challenges and find opportunity to help our customers succeed in their market by becoming more productive, collaborative, innovative and agile.




You will consistently maintain good quality data in Salesforce, and support requests coming from Sales Operations.



Responsibilities:


* Supporting customer relationships with a set of accounts within a given sales territory.


* Connect with key stakeholders within these accounts.


* Collaborate cross-functionally to trigger, drive and close cross-sell opportunities.


* Maintain sound data quality. * Collaborate closely with partners.


Skill/Experience/Education


Mandatory


* BA/BS degree * Experience in sales, marketing/business development at a high-tech company (Cloud or SaaS sales experience). * Fluency in written and spoken English *Fluency in written and spoken Italy and Spanish + (Portuguese is a bonus) or Fluency in French.


Desired


* Skilled at initiating phone discussions and overcoming objections.
* Ability to work systematically in a one to many approach towards a large set of mid market customers.
* Experience selling in a tech company or startup environment.
* Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
* Thrives on working in a high pressure and dynamic environment.
* Self-driven and independent.
* Outstanding communication and interpersonal skills.
.


Please make sure you only apply for this role if you are fluent in the required languages.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Louiza Vasilopoulou