Scheduling Administrator

  • Location
    Droitwich, Worcestershire
  • Category
    Procurement & Supply Chain - Customer Service
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are currently Recruiting for a Scheduling Administrator for our client based in Hampton Lovett.

***** Please note that transport is a must due to the location of our client *****

Job Summary

Responsible for the booking service and installations calls for our engineers and customers across the UK.

As a Scheduling Administrator you will be in contact with new and existing customers providing a first-class service in assisting them with queries as well as liaising with engineers to book repairs, installations, maintenance and upgrades of our products. Accurate paper work must be produced for accurate recording and for the use of the installation teams.

Daily Duties.

  • To be first point of contact for customers with regards to delivery and service call queries

  • Carry out fault diagnostics on our products when required

  • Dealing with a number of calls regarding general enquiries

  • Produce all relevant paperwork required which will allow installation teams to complete deliveries

  • Scanning all paperwork required to ensure accurate recording

  • To create/generate invoices on products sold by self or engineers

  • Respond to incoming calls in a professional manner and provide a high quality service to our valued customers

  • To work closely with all other departments and the engineer/delivery teams

  • To have good geographical understanding of the UK

  • Ability to take over the roll of logistics Coordinator in their absence

  • To Ensure we all comply with the current Health and Safety Legislation

If this is the role for you then apply today, if you have any further questions regarding this vacancy the call our Worcester office today and have a chat with Either Nick or Meg on 01905 732790.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Nicholas Badger