Sea & Air Freight Operator

  • Location
    Lichfield, Staffordshire
  • Salary
    £ 23000 - £ 28000 / Year
  • Category
    Transport & Logistics - Ports, Sea Transport & Inland Waterways
  • Job type
  • Industry
    Transport and Logistics
  • External Reference

Excellent Opportunity Available

Sea & Air Freight Operator

Full Time - Permanent

Salary negotiable depending on experience

Based in Lichfield - currently working from home/remotely

Adecco are recruiting for a highly successful client which has a fantastic opportunity within Sea and Air Freight. Are you looking to join a upbeat, driven and excited team?

You would be joining a stable team, bring a fresh pair of eyes into the Team, increase capability and capacity and benefit from development opportunities.

Adecco are offering a great opportunity to grow within a modern, forward thinking business. Hence we would like an upbeat, motivated, tenacious character looking for a career in freight.

This role is working with customers and hauliers, providing top level customer service.

Main Purpose

To provide additional operational assistance to our Sea & Air Freight Manager, allowing further development of Sea & Air freight offering with existing and new customers.

Responsible for the delivery of operational activities, in accordance with targets set, to contribute to achievement of the company vision and overall business objectives, reaching targets/KPIs set year on year. Consistently perform to high quality standards.

Overall Responsibility and targets

Your main responsibility will be the completion of important daily operation tasks predominantly for Sea & Air freight.


  • Organising the safe, efficient and cost-effective transportation of goods for Air and Sea imports and exports

  • Handling worldwide Air and Ocean import/export services on a start/finish basis

  • Handling import/export quotations

  • Maintaining and establishing good client relationships

  • Liaising with customers, overseas agents and shipping lines

  • Import/Export documentation

  • Taking bookings

  • Keeping customers advised and updated at all stages of the import/export process

  • Invoicing and administration

  • Rate negotiations with providers


  • Air and Ocean import/export experience gained within a freight forwarding environment (minimum 2/3 years)

  • A good knowledge of Air Freight and Ocean Freight Import/Export procedures and documentation

  • Strong knowledge of Air and Ocean documentation

  • A clear and confident communicator

  • Strong customer service skills

  • Ability to work unsupervised

  • An in-depth knowledge of shipping company/line destinations

  • Contacts within shipping lines and with agents abroad, add to our existing contacts

  • Good ongoing relationships with named people at shipping lines

  • Be fully conversant with all associated documentation and the various costs

  • Ability to train / mentor others on handling sea freight and imparting relevant information / knowledge

  • The ability to attract work easily, both LCL and FCL

  • Ability to set up procedures

Service Development

  • Helping to create a Sea & Air Supplier section for our Ebible

  • Help to source new contacts and form new partnerships.

  • Assist in marketing activity to promote the service by email, mailshot, calls

Skills, Interests & Personal Attributes You will need:

  • Spark! Hunger!

  • Focus on results and willingly tackle problems or conflicts which threaten their achievement.

  • Excellent communication and listening skills

  • To enjoy working with customers, therefore great with people, reliable, humorous, charisma, ability to quickly develop relationships, therefore being memorable

  • Flexibility and quick thinking.

  • Tough Negotiator

  • To be well-organised and thorough, even under pressure.

  • To enjoy working within a target-driven team environment - Be a team player

  • Good drive and energy

If you are interested in the above role, please apply or contact 0121 354 2749

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Kat Hough