Senior Administrator / Team leader

  • Location
    Salford, Manchester
  • Salary
    £12.88/Hourly
  • Category
    Office and Secretarial - Administration Manager
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-092021-205406

Admin Team leader - Data


£12.10 per hour


Hours: Monday - Friday 37 Hours Flexi time although core working hours are 10am to 3pm (7am latest start 10 am, earliest finish 3pm latest finish 7pm)


Location: Salford


Responsibilities



  • Responding to customers, both internal and external, to ensure appropriate information is shared.

  • Produce high quality work which delivers a quality service for customers.

  • Work in professional manner and reflect client values.

  • Manage a small team of administrators

  • Measure team KPI's and targets

  • Ensure accurate interpretation and secure provision of data to customers with adherence to General Data Protection Regulations (GDPR)

  • Maintain daily recording of own statistical information feeding into the team's overall productivity

  • Assess the results of any checks and determine the required action in line with policy guidelines

  • Working collaboratively and effectively as part of a team demonstrating awareness of policies concerning Equal Opportunities, Diversity and Health and Safety

  • Share knowledge, best practice, and support your team in their work

  • Support other teams

  • Treat all customers fairly, impartially, and with due respect in line with Departmental standards and Civil Service values.


Training



  • Relevant training around asylum support will be provided.



Essential Criteria:



  • Previous team leader or people management experience

  • Excellent communication skills

  • Evidence of being customer focused

  • Ability to work as part of a team

  • Ability to work in a changing environment focused on Service Level agreements











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Paulina Nahaczewska