Senior Helpdesk Engineer - level 3 - internal

  • Location
    Cork City, Waterford
  • Category
    IT - Helpdesk, Technical Support
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

We have a great opportunity to join a successful growing team working with the best in the industry as a Senior Infrastructure Engineer to manage 3rd level escalations internally for in the office in Waterford.

You will also mentor level 2 engineers. It is a great role and no travel required.

Skills required:

* Extensive experience support (5 years plus) of the following:

� Virtual server environments server 2012 / 2016 (Hyper V)
� Firewalls support experience - VPN's
� AD and DC troubleshooting experience
� Experience with Cloud server and Hosted Server environment
� Clustered Server configuration experience
� Exchange and office 365 Migrating and level 3 support experience
� LAN / WAN IP routing design and support
� Server backup Software management
� PowerShell scripting
� Configuring and managing RMM and Microsoft Systems center
� Building and configuring Server hardware - including RAID configuration�

* The ability to troubleshoot quickly and effectively
* Excellent communication skills in both written and spoken English
* Relationship building and collaboration skills
* Demonstrated track record as a team player
* Demonstrated track record as a critical thinker
* Detail oriented and adept at understanding abstract concepts.
* BS/BA Degree in Computer Science, MIS, Business Management or related field
* Strong attention to detail and analysis skills

If this is of interest please get in touch via email Natalia.Merritt at
Adecco is acting as an Employment Agency.

Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Please apply with your CV to: Natalia Merritt