Senior Payout Associate

  • Location
    Wellingborough, Northamptonshire
  • Job type
  • Industry
    Financial Services
  • External Reference
  • Category
    Banking & Financial Services - Asset Management

We have an excellent opportunity for a Senior Payout Associate to work for a growing finance company based in Wellingborough. This is a hybrid working role so your time would be split between the Wellingborough office and home.

They offer a competitive salary depending on experience, which we can discuss following your application.

In addition, you will receive 25 day's annual leave (plus bank holidays). You will have access to a variety of other benefits including a pension scheme, on-site subsidised restaurant, free on-site parking and a range of discounts and benefits through their reward platform.

Your duties would include:

  • Supervise the payout pipeline to prioritise and target the highest priority cases for resolution

  • Work with clients and brokers to build pay out packs and resolve outstanding issues

  • Prioritise checking and authorising of deals prior to pay out to ensure accuracy as well as AML checks

  • Support the team to ensure they maintain high levels of Customer Service in their interactions with Customers & Brokers through direct contact, email, and letters

  • Identify opportunities to improve the performance of the team and the client experience. Help with the implementation of any changes across the team

  • Support the effective identification of risks across the department (including 1st line checks) to help AFL manage these risks

You will have the below skills/experience:

  • Experience and knowledge of asset finance products and processes

  • Client focused, with experience of dealing with clients and building the client experience

  • Ability to build effective relationships with brokers, clients, and internal stakeholders

  • Confident communicator, happy to speak with people over the phone and via email

  • Integrity, openness, and commitment to good governance

  • A flexible approach to work

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jacky James