Senior Service Delivery Manager

  • Location
    Bristol, City Of Bristol
  • Salary
    £ 26000 - £ 31000 / Year
  • Category
    Banking & Financial Services - Banking & Financial Services
  • Job type
    Permanent
  • Industry
    Banking and Financial Services
  • External Reference
    JN-012019-49161

Senior Service Delivery Team Leader - Computershare
Bristol
Competitive Salary
+ Progression Opportunities + Training & Development + Employee Share Plan + Company Pension + Flexible Working Hours + Onsite Gym + Excellent Working Culture


Computershare Communication Services (CCS) provides end to end communication solutions and services to Computershare Group Companies and through direct relationships to external clients.


Externally CCS provides transactional communication solutions including the provision of advice notes, statements, cheque payments, payment advice, and share trade confirmations.


Internally CCS provides a full range of shareholder and employee plan holder communications in support of core Computershare Business Units as well as specialised communications supporting specific business unit requirements. CCS has the capability to provide all communications in either electronic or physical mail pack form.


As well as managing outgoing communications CCS possess the capability to store, archive and retrieve documents and provide accessibility of these documents to consumers, customer service personnel and other trusted intermediaries as permissions allow. The business has the capability to provide inbound document processing utilising Computershare's existing inbound scanning, classifying and routing systems to capture information and process it in line with client business rules.


Globally CCS has operations in five countries (Australia, Canada, Germany, UK and USA) across 11 operational locations.


Key Accountability's


End to End 'One Off' Job Management


Ongoing Management of 'Contract' Jobs


BAU Account Governance


Debt Management


Project Management


Budget Management


Departmental Improvement Projects


Support of Colleague Work Outputs


Account Planning for Tier 2 Clients


Support of People Management Functions


BAU Relationship Management


Please apply now for full details of the role and I'll contact you to start the application process.


If you do not hear within 7 days please assume you have been unsuccessful.












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Jago Davey