Senior Student and Programme Administrator

  • Location
    Kingston Upon Thames, Greater London
  • Salary
  • Category
    Education & Childcare - Higher Education
  • Job type
  • Industry
    Public Sector
  • External Reference

We are currently recruiting for a Student Services and Programme Administrator to work for a university based in Kingston upon Thames.

The post-holder will provide professional administrative support, for a wide range of duties in support of the student and programme administration process, sharing responsibility for the efficient and seamless delivery of student services in the Faculty.


  • Provide effective administration to a designated suite of programmes / modules ensuring accurate record keeping in respect of course and student data.

  • Organise the production of module guides, student handbooks and other programme-specific materials, liaising with relevant academic and professional colleagues.

  • Provide support for all aspects of student and programme administration including, induction, enrolment, discontinuations / recommencements and transfers, assessments and examinations.

  • Prepare all necessary documentation and administration support for Assessment / Exam boards.

  • Respond to enquiries face-to-face, by telephone, in writing and by email from students, academic and administrative colleagues and others external to the University.

  • Attend, and where requested providing secretariat support for, programme and module meetings, boards and committees ensuring that outcomes are appropriately communicated

  • Deliver a student-focused service that is consistently professional, welcoming, reliable, accessible and effective.

  • Staff the Faculty Student Help Desk (on a rota basis) acting as first point of contact for students and providing effective sign-posting to all other University services for students.

  • Contribute to developing and maintaining the Faculty Student Help Desk manual.

This is a 3-month temporary role paying £15.33 per hour. ASAP start.

If you are interested and would like to be considered for this position, then click apply now!

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To speak to a recruitment expert please contact Georgia Cottier