Service Assistant

  • Location
    London, Greater London
  • Salary
  • Category
    Office and Secretarial - Office Junior
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Service Assistant
Salary: £18,000

Location: Mayfair
Type: Permanent - Full time

Our client is a successful, fast growing serviced office company that puts service at the forefront of everything they do. They provide luxurious 5* boutique office space for clientele from an array of business industries and thrive on putting the 'service' into Serviced Offices. Along with a genuine passion to create a well-respected brand, infamous for its world class customer service delivery that is second to none.

Some Responsibilities - A typical day in the life of a Service Assistant

These responsibilities are subject to change and/or expansion as the company grows.

  • Opening/Closing the Centre. This can include replacing newspapers in reception, turning on lights, replenishing milk stock, unloading the dishwasher, replenishing paper stock in copy points, spot cleaning carpet areas for tea spillages, watering plants.

  • Regular walk round checks throughout the day to ensure the centre is as it should be and communicating back to the ACM or CM of any issues.

  • Reception duties. Whilst on reception you may be given ad hoc tasks to complete such as researching ideas for a client event, keeping up to date with travel news.

  • Administrative duties for the Centre and clients such as, stationery ordering, faxes, copying, binding and typing. -Document creation. This could include typing up actions from meetings, updating the open and close out checklists.

  • Dealing with post. Delivering client mail, franking outbound mail, ordering couriers.

  • Meeting rooms. Set up refreshments, deal with incoming bookings, quantifying requirements.

  • Call answering. Acting as Operator for clients who prefer calls to be answered by the Centre. -Assisting clients with their IT & Telephones (we will train you on our system).

  • Arranging transport for clients.

  • Preparing offices for client move-ins such as, putting together coat stands, cleaning desks.

  • Ensuring billing any client service charges are captured and entered on a daily basis.

  • Adhoc duties. This could include shopping errands, picking up sandwiches for a meeting, helping to waitress at client events, dropping off dry cleaning for a client.

  • Attending regular team meetings. You are expected to add value to these meetings and have positive input. -Attending presentations by the CEO. These happen after working hours and you will be expected to attend.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Alicia Hill