Service Coordinator - Braintree

New
  • Location
    Braintree, Essex
  • Salary
    £ 17000 - £ 19000 / Year
  • Category
    Engineering, Aerospace, Automotive - Electrical & Electronic Engineering
  • Job type
    Permanent
  • Industry
    Industrial and Manufacturing
  • External Reference
    JN-012020-114265

Service Coordinator - Braintree


Hours: Mon-Fri 8:30am - 5:00pm


Salary: Up to £19,000 depending on experience


Location: Braintree


Our successful client is recruiting a service coordinator to join their established service desk team. As service coordinator you will be responsible for tracking order progression, communicating progress and coordinating the completion of service visits to fulfil customer requirements.


ESSENTIAL DUTIES AND RESPONSIBILITIES



  • Answering and screening calls

  • Logging faults and dispatching engineers

  • Processing orders

  • Providing quotes to customers

  • Completing service reports jobs and invoicing

  • Monitoring warranty for audit purposes


REQUIRED SKILLS



  • Strong customer service skills

  • Be self-motivated and able to work on own initiative

  • Ability to build strong working relationships both internally and externally

  • Process-oriented with excellent organisational skills

  • Confident communicator

  • Strong IT skills with ability to pick up new systems and programmes quickly

  • Excellent eye for detail with good data entry skills

  • Ability to multitask


This is an exciting opportunity to be a part of a great company with excellent benefits. Including, an excellent work environment, free parking and a beautiful rural location.


If you are interested in this position, please apply now or phone Adecco Chelmsford on 01245 268666.


Shortlisted candidates will be required to complete a full interview with us first.


Unfortunately, due to the high volume of applications we can only contact shortlisted candidates.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Amy Mallon