Service Coordinator - Braintree

  • Location
    Braintree, Essex
  • Salary
    £ 17000 - £ 19000 / Year
  • Category
    Engineering, Aerospace, Automotive - Electrical & Electronic Engineering
  • Job type
  • Industry
    Industrial and Manufacturing
  • External Reference

Service Coordinator - Braintree

Hours: Mon-Fri 8:30am - 5:00pm

Salary: Up to £19,000 depending on experience

Location: Braintree

Our successful client is recruiting a service coordinator to join their established service desk team. As service coordinator you will be responsible for tracking order progression, communicating progress and coordinating the completion of service visits to fulfil customer requirements.


  • Answering and screening calls

  • Logging faults and dispatching engineers

  • Processing orders

  • Providing quotes to customers

  • Completing service reports jobs and invoicing

  • Monitoring warranty for audit purposes


  • Strong customer service skills

  • Be self-motivated and able to work on own initiative

  • Ability to build strong working relationships both internally and externally

  • Process-oriented with excellent organisational skills

  • Confident communicator

  • Strong IT skills with ability to pick up new systems and programmes quickly

  • Excellent eye for detail with good data entry skills

  • Ability to multitask

This is an exciting opportunity to be a part of a great company with excellent benefits. Including, an excellent work environment, free parking and a beautiful rural location.

If you are interested in this position, please apply now or phone Adecco Chelmsford on 01245 268666.

Shortlisted candidates will be required to complete a full interview with us first.

Unfortunately, due to the high volume of applications we can only contact shortlisted candidates.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Amy Mallon