Service Coordinator

  • Location
    London, Greater London
  • Salary
  • Job type
    Temporary contract
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Public Sector

To undertake all general responsibilities listed below: 1. To ensure that the relevant service in CYPS receives high quality administrative and clerical support through the operation and development of the programme. 2. To manage and coordinate the production of accurate and regular reports on performance, in relation to all areas of delivery but also in tracking cohorts of children, young people and families accessing the service, as may be required by senior managers. 3. To be 'hands on' in supporting staff in the service in delivering family and child plans i.e. by booking and following up appointments, liaising with internal and external partners and taking a proactive approach to finding solutions. 4. To support staff in the service in evaluating and increasing the impact of the service by developing new initiatives that may support families with relative and complex needs. This may involve working with families to identify areas for improvement and to co-produce new solutions. 5. To liaise directly with families, responding to queries effectively. 6. To attend and support the delivery of service meetings by preparing agendas, reports, producing clear and concise meeting notes, and following up as required. 7. To work collaboratively with partner organisations, local voluntary and community groups, the police, schools and health providers to raise awareness of the service and the referral routes in to it. 8. To lead on the development and monitoring of service level agreements and contracts with service providers if/when required, and with support from the relevant Head of Service Manager. 9. To monitor the mailbox and phone line to ensure that new referrals are dealt with in a professional and timely manner. 10.To play a lead role in ensuring that there is effective involvement of relevant stakeholders in the development and commissioning of services, whilst staying true to core programme aims and council priorities.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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