Service Coordinator (Permanent)

  • Location
    Hitchin, Hertfordshire
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Sales Administrator

Job Title: Service Coordinator

Salary: up to £24,000 per annum

Location: Hitchin, Hertfordshire

Hours: Monday to Friday - 8.00am - 5.00pm

Our client is a global organisation, with a family business culture employing more than 15,000 employees worldwide. In the UK, they offer many developments and training opportunities, supporting over 550 employees in the field as well as within our 13 different office locations.

Responsibilities include:

  • As a Service Coordinator your main responsibility will be to schedule the work of our Service Engineers, in a specific geographical location.

  • It is the role of the Service Coordinator to plan the jobs on priority basis, taking into consideration security issues, Engineer location as well as Engineer skill-set.

  • Our Engineers complete a variety of different works across a range of access products. Jobs could be for emergency reactive work, compliance checks or quoted work repairs and upgrades.

  • This role requires great problem-solving skills, as well as good organisation and communication skills as you will be required to act as the liaison between our customers and Engineers, providing updates and ensuring they are kept up to date with the time of their visits as well as the progress.

  • For certain jobs, you may be required to order materials or plant to ensure all jobs can be completed first-time!


  • The successful candidate will be a great team player, and ideally have experience of installing aluminium shop fronts/curtain walling. Or be from an access control/electrical installations background.

  • As the first point of contact with the customer, you will be a superb communicator with excellent interpersonal skills.

  • In addition, a full clean manual driving license is essential for this position.

The Benefits:

  • 25 Days Annual Leave + Bank Holidays

  • SMART Pension Scheme (Enhanced Company Contributions)

  • Life Insurance

  • Healthcare Support, including an Employee Support and Assistance Programme

  • Employee Discount Platform

  • Internal Recognition & Reward Schemes

For more information, Please contact Sam/ Farah at Adecco Welwyn Garden city on 01707387990

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Farah Qadri