Service Coordinator (Permanent)

  • Location
    Stevenage, Hertfordshire
  • Salary
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Job Type: Service Coordinator

Location: Stevenage, Hertfordshire

Salary: £25,000 per annum

Are you available and looking for work?

Main duties of the role will include:

Due to internal progression our clients is looking for a Service Desk Coordinator to join their team based in Stevenage.

  • Dealing with customer queries regarding all breakdowns, preventive maintenance and the renewal of service agreements.

  • Providing accurate quotations for the repair of our clients portfolio of products.

  • Raising cases & work orders for repair & maintenance; allocating jobs to service engineers.

  • Proactively communicate with customers, field engineers and field sales giving clear and concise information regarding the status of the enquiry.

  • creating service agreements using Microsoft e365.

Successful candidate will be required to demonstrate the following:

  • Have a good understanding of figures and numeracy and you are highly proficient in MS office and Microsoft e365.

  • Knowledge of SAP

  • Good time management skills, attention to detail and ability to multi task to manage work load.

Company benefits

  • £2000 annual bonus

  • 25 days annual leave, plus public holidays

  • Employee Assistance programme

  • Automatic enrolment pension plan

  • My gym discounts

  • Monday - Friday 08:30am - 5pm

In addition, following the successful completion of a 3 month probation period the following be benefits will be available:

  • Private medical cover- single cover

  • Denplan

  • Discretionary bonus scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact FARAH QADRI