Service Coordinator

  • Location
    Tiverton, Devon
  • Salary
    £ 21000 - £ 22000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference


£21-£22,000 p.a (DOE)

Based in Tiverton

Full time, Monday- Friday

Excellent, permanent opportunity to join a large company based in Tiverton. Our client is looking for a highly organised individual to join them as a Service Coordinator. The successful candidate will have a logistical and calm approach to planning and administrative tasks & be able to multi-task efficiently. Duties will include but are not limited to:

* The main function of this role is to support the service team in planning routine service requests as well as responding to emergency maintenance queries.
* You will be preparing verbal quotations, upon receipt of service reports from our Technicians and following these up with customers, in a timely manner.
* The role will require you to handle breakdown calls and schedule work for the technicians on a priority basis.
* You will also serve as the liaison between customers and suppliers, ordering materials and plants as required, and be responsible for resolving complaints, and flagging issues where necessary.
* Part of your role will also be to monitor the attendance, timekeeping, work load and productivity of your engineers.

Ideal Skills & Experience:

  • Excellent communication skills

  • Strong Admin Background

  • Demonstrable coordination experience

  • Ability to deal with a fast-paced environment in a calm manner.

  • Customer service focused

  • Able to work as park of a team

  • Responsible, organised and methodical with the ability to multi-task

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Aalishya Power