Service Coordinator

  • Location
    Tiverton, Devon
  • Salary
    £ 21000 - £ 22000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-092021-204601

SERVICE COORDINATOR


£21-£22,000 p.a (DOE)


Based in Tiverton


Full time, Monday- Friday


Excellent, permanent opportunity to join a large company based in Tiverton. Our client is looking for a highly organised individual to join them as a Service Coordinator. The successful candidate will have a logistical and calm approach to planning and administrative tasks & be able to multi-task efficiently. Duties will include but are not limited to:

* The main function of this role is to support the service team in planning routine service requests as well as responding to emergency maintenance queries.
* You will be preparing verbal quotations, upon receipt of service reports from our Technicians and following these up with customers, in a timely manner.
* The role will require you to handle breakdown calls and schedule work for the technicians on a priority basis.
* You will also serve as the liaison between customers and suppliers, ordering materials and plants as required, and be responsible for resolving complaints, and flagging issues where necessary.
* Part of your role will also be to monitor the attendance, timekeeping, work load and productivity of your engineers.

Ideal Skills & Experience:



  • Excellent communication skills

  • Strong Admin Background

  • Demonstrable coordination experience

  • Ability to deal with a fast-paced environment in a calm manner.

  • Customer service focused

  • Able to work as park of a team

  • Responsible, organised and methodical with the ability to multi-task

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Aalishya Power