Service Data and Operations Officer

New
  • Location
    South Croydon, Greater London
  • Salary
    £ 18.54 - £ 23.15 / Hourly
  • Job type
    Contractor
  • Industry
    Public Sector and Government
  • External Reference
    JN-062022-260381
  • Category
    Public Sector - Housing


  • Service Data & Operations Officer (Gas Servicing)

  • Public Sector - Local Authority

  • Full Time - Monday to Friday, 9am to 5pm, 36 hours per week

  • Temporary role - 3 months with possible extension

  • £18.54 per hour PAYE / £23.15 per hour Umbrella

  • Hybrid - office and home based

  • IT equipment provided

  • Paid Annual Leave entitlement (PAYE route only)


Essential Knowledge



  • Knowledge of MS Excel and MS Word

  • Advanced knowledge of databases, their purpose and structure


Essential Experience



  • Experience of working in a busy office environment with deadlines and targets for completing work


Essential skills and abilities



  • Ability to learn different IT software and to use it for a variety of purposes e.g. MS Excel, Word and PowerPoint and, and ability to work with management information systems such as report-writing tools

  • Ability to maintain databases and systems

  • An eye for detail and a highly methodical and meticulous approach to work and data, with the ability to work with large quantities of data, and to check data for accuracy and quality with a high degree of accuracy

  • Ability to collate data from different sources and to input to spreadsheets and databases

  • Analytical skills, ability to interpret data, and ability to carry out basic mathematical and statistical functions

  • Ability to manipulate and present quantitative and qualitative data to suit different audiences, using graphs and charts where helpful

  • Ability to interpret the information needs of colleagues, and to support and enable them to make effective use of IT systems


Duties


Database Management:



  • Responsibility for APEX data integrity.

  • Collect, collate and input data to IT databases from a range of sources and arrange for importing and exporting of data between different systems

  • Identify new and changing data requirements, recommend data definitions and criteria, recommend ways for collecting it (e.g. amend survey forms or make changes to working procedures for other staff), and develop solutions such as adaptation and re-interpretation of existing data

  • Develop and maintain data quality standards and data definitions, and enforce the application of these through training, guidance, standard forms and taking up problems


Collection, management and quality control of stock data



  • Collect and collate data from a range of sources, input to IT databases and arrange for importing and exporting from and to different systems, including meeting legislative requirements on asbestos data.

  • Validate data to ensure accuracy, reconcile data across databases and programmes, and resolve discrepancies and errors.

  • Develop and maintain data quality standards and data definitions, and enforce the application of these through guidance, standard forms and taking up problems

  • Deal with queries about data and interpretation


Data Reporting



  • Use a range of report-writing tools including x-port (APEX) to present stock condition data for standard reporting requirements (statistical and information returns such as statutory returns, local performance reports and benchmarking club submissions) or in response to ad hoc enquiries for different audiences

  • Use data reports to test, integrity-check and cross-reference data from different sources

  • Identify and diagnose errors and inconsistencies, and make necessary adjustments or recommend solutions or changes to working practices in relation to data collection and quality

  • Work with colleagues to understand their data requirements and provide data tailored to their needs











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Sadie Nunn