Service Desk Analyst

  • Location
    Chelmsford, Essex
  • Salary
  • Category
    IT - Helpdesk, Technical Support
  • Job type
    Temporary contract
  • Industry
    IT and Telecoms
  • External Reference

With over 200+ service users, the ideal candidate would be an enthusiastic, adaptable and proactive analyst with some previous experience in an IT support or service desk environment

The role will include providing customer focused first line IT technical support within the agreed service levels, assisting both office based and remote working colleagues. The role will include a problem solving and documenting system issues as well as managing timescales.

The ideal candidate would have good communication skills, a good attention to detail and the client is able to consider a hybrid working environment

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Stephanie Hay