Service Operations Reconciliation Officer

  • Location
    City Of London, Greater London
  • Salary
  • Category
    Charity & Not-for-Profit - Charity & Not-for-Profit
  • Job type
    Temporary contract
  • Industry
    Banking and Financial Services
  • External Reference

Our client, a charity organisation is currently recruiting for a Service Operation Reconciliation Officer, Start ASAP until 28th Jan 2022, Mon-Fri 34.5 hours, pay £12.43ph, this role will be working from home.

Role Purpose;

Undertake core service administrative processes and functions to support the processing and delivery of data reconciliation to ensure contractual information is aligned with financial records. This is related to a COVID response workaround that our client developed to support the partners in 2020.


  • To work efficiently through data records in coordination with the other team members to reconcile xxx contractual data with financial records

  • To communicate confidently with partner organisations by email and telephone to help them submit contractual information quickly and easily

  • To report to the Team Leader on a weekly basis detailing individual progress, successes, challenges and any relevant insight or suggested improvements around process.

  • To be individually responsible for the accurate reconciling of high volumes of data records, subject to quality monitoring and agreed productivity expectations.

  • To ensure that processes and procedures are consistently applied in day to day work, both in terms of quality/accuracy and in terms of ensure efficient processing targets are met

To do this role, you will have;

  • Systems knowledge - particularly Excel and standard Microsoft Windows programmes

  • Data literacy - this must include the ability to source and validate data

  • Attention to detail and high level of accuracy

  • Good communication skills in both written and verbal

  • Ability to focus on own work when working remotely

  • To have a reliable internet connection from your work location

  • Strong teamwork and the willingness to support others

  • Experience of working within an agreed set of processes

Why work with Adecco:

  • 20 days annual leave 9 days bank holiday

  • Perks at work - discount vouchers and points to spend

  • Support program with 24/7 helpline

  • Eye care vouchers

  • Competitive pension scheme

If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact annie lindsay