Service Support Administrator

  • Location
    Stoke-On-Trent, Staffordshire
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Sales & Retail - Customer Support

Do you have a customer service, customer support or admin background? Looking for a new role but just can't find the right one? Have a little look below!

The job;

The role is is provide administrative support and cover to the service function including service controllers, field based service engineers to clients and customers. Duties include;

- Assisting with incoming calls and enquiries and monitoring the department mailbox.

- Ensuring customers are kept informed and updated with planned visits, progress and completion.

- Request and chase, when required, order numbers and PO numbers.

- Provide quotations for new maintenance contracts.

- Update and maintain the contract log.

The important stuff;

Salary - £22000 pa

Hours - Monday to Friday, 8.30am until 5pm

If this is something you are interested in, please give the team a call on 01782 202380 or your can email

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgia Birks