SIA Supervisor - Fratton Station

  • Location
    Portsmouth, Hampshire
  • Salary
  • Category
    Transport & Logistics - Rail Transport
  • Job type
    Temporary contract
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

Adecco UK are currently seeking committed and Safety conscious staff to work at Fratton station as a SIA Supervisor.

Are you searching for an employment agency that can offer you weekly competitive pay with a wide range of benefits?

If the answer is YES to the above, then look NO further we have the right opportunity for you!

Adecco are recruiting on behalf of a train operating company in the heart of Portsmouth with the potential to support high profile events like football matches, Victorious Festival and other local regions.

The main tasks of the role are dealing with customers within a station during their busiest periods, ensuring the safety of customers when entering and leaving the station by providing a high standard of customer care and support to colleagues. As a supervisor you will lead from the front and take responsibility for the station you will be based. Full training is provided and fully paid.

  • Job Type: Temporary Ongoing

  • Salary: £11 per hour

  • Start date: July 2021

You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. You must be flexible and available to work on a varied shift pattern which will include days, nights and weekends. It is essential for this role to have previous security experience as a Team Leader or Security Supervisor and hold a valid SIA (Security Industry Authority) card. You must have demonstrable leadership skills, experience or qualifications.

Responsibilities will include but not limited to:

  • Provide a high standard of customer care

  • Greeting, assisting and directing people attending the event

  • Ensure the safety of customers when entering and leaving the establishment

  • Ensuring that no prohibited or restricted items are taken into the secured zones within the stations

  • Respond to incidents and provide professional & empathetic support to customers and colleagues

  • Demonstrate excellent communication skills - face to face, radio and handsfree microphones

  • Display exceptional time keeping, appearance and be able to go the extra mile

  • Crowd Safety - Dealing with varied customer flow & behaviour and spotting potential risks, pinch points, trespass

  • Presenting at all times, a smart, alert and visible security presence at the event venue

  • Carrying out pre and post event safety checks ensuring compliance with safe working procedures

  • Reporting any security incidents or concerns and dealing with emergency situations

  • Ensuring your teams performance and safety is maintained whilst on shift

  • Managing and supporting colleagues (coaching) - appraisal and development

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Fern Hillman