Support Services Assistant

  • Location
    Lewes, East Sussex
  • Salary
    £9.81/Hourly
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    5296
  • Category
    Office and Secretarial - Administrative Assistant


































Council





Job Title



Support Services Assistant



Pay Rate



£9.81 an hour PAYE



Hours



37 HOURS A WEEK MON-FRI



Duration



8 Month temp contract



Location



WFH for the forseeable, the role will become hybrid workinh in Lewes once restrctions are eased



Description





KEY TASKS




  1. Assist with the provision of a high quality service to ensure the achievement of departmental, service and personal performance targets including agreed key performance indicators




  1. Be responsible for being first point of contact for the Scheme, providing advice and guidance to internal and external customers responses to basic enquiries by email, in writing, via the telephone and in person as appropriate.




  1. Liaise with customers, stakeholders and colleagues providing accurate and timely information and recommend courses of action arising within the scope and bounds of the role




  1. Apply own knowledge of the service area and use initiative to direct enquiries to members of your own or other teams and prepare responses to customers and stakeholders as appropriate.




  1. Be responsible for administrative and technical tasks associated with the delivery of the core objectives of the Support With Confidence Scheme. This will include initiating the application process including business background checking, making DBS applications, interview and meeting scheduling and seeking references, collating training data.



Maintain accurate and effective manual and computer based records, accurately inputting and retrieving data as required, to support the efficient operation of service Information, inputting data onto both local and corporate IT systems. To include applying the provisions of the Data Protection Act to all personal data ensuring that it is stored securely and confidentially where appropriate and that entries are kept up to date.



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Ben Sapsford