Switchboard Operator

  • Location
    Barnet, Greater London
  • Salary
    £11.05/Hourly
  • Job type
    Temporary contract
  • Industry
    Admin and Secretarial
  • External Reference
    SWITCHBOARDBARNET
  • Category
    Office and Secretarial - Receptionist

Adecco are currently looking for a Switchboard Operator for an on-going temporary assignment in Barnet.


Annual Salary an average £25-27K this includes your basic hours worked/hourly rate, guaranteed monthly bonus of £210 after 12 weeks service, plus shift enhancement of time and half for Saturday working and double time for Sunday working and bank holidays, plus opportunity to work overtime at rate of time and a third.


The role will include:


Call Answering


Internal / external calls and forwarding to the appropriate departments


Operate internal Pager system to bleep on call staff


Emergency/Major Incident Procedures


Answer emergency calls for Clinical Teams, Medical, Surgical, Orthopaedic, Paediatric, ENT


Test pager system and pagers twice daily and log results.


Test Major Incident and Backup line twice daily


Alarms


You will be required to monitor a series of Alarms, for instance Fire Alarm, main reception etc


General Duties


Send faulty pagers and headsets for repair


Assist other departments in general telephony enquiries, diverting them to Telephone Helpdesk for further assistance, if necessary.


The Candidate:


The ideal candidate will be flexible in their approach as the role does have shift patterns that change weekly.


You will also need to go through a Credit and Criminal check prior to starting with us.


We are looking for someone that is confident over the phone and has customer service experience.



Payrate:


£11.05 for London Living Wage Foundation Rate and £9.50 for UK Living Wage Foundation Rate



The rota is 5 weeks rotating:





























































Sunday



Monday



Tuesday



Wednesday



Thursday



Friday



Saturday



OFF



0900 - 1600



0900 - 1600



0900 - 1600



0900 - 1600



0930 - 1430



2000-



-0800 2000-



-0800 2200-



-0800 -



OFF



OFF



OFF



0800 - 2000



0800 - 2000



0930 - 1630



0930 - 1630



OFF



0930 - 1700



0930 - 1700



OFF



OFF



OFF



2200-



-0800 2200-



-0800 2200-



-0800 2200-



-0800 -



OFF



1500 - 2200



1500 - 2200



1500 - 2200



1500 - 2200



1500 - 2200



OFF













Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Alina Ahmad