T&D Settlements Admin Support

  • Location
    Ascot, Berkshire
  • Salary
    £12.35/Hourly
  • Job type
    Contractor
  • Industry
    Admin and Secretarial
  • External Reference
    JN-082022-269742
  • Category
    Office and Secretarial - Administration Manager


JOB SPECIFICATION













Position:



T&D Settlements Admin Support














Job Summary/ Purpose (detail the overall outline of the role & its purpose)



� To manage the centralised email inbox for receipt of invoices and queries, triage by subject and allocate to relevant processor/s


� To develop business relationships with offshore partners and key business areas to resolve team or payment related queries and provide support as required.


� To ensure queries are forwarded to the relevant person/s or resolved in an accurate & timely manner. This will include vendor liaison and the management of internal customer relations.


� To support the continuous review of onshore & offshore business processes to ensure all control and quality issues are mitigated.


� Provide cover for other team members as required and be flexible in order to meet deadlines
















Dimensions (the key dimensions of the role)



Targets: Centralised email inbox management, related queries and general admin duties to support team with quality and accuracy of Invoice payments in line with Industry licence obligations and rules.


Budget: Support of invoice processing and related tasks which is > £2bn per annum.


Proposed Level: 8














Key Accountabilities (this should be approx 5-8 main accountabilities of the role)





� To ensure the T&D centralised email inbox is triaged and managed correctly and in a timely manner. All emails received are allocated to the correct processor/s or forward to the relevant internal team.



� To develop business relationships with external customers, offshore partners and key business areas in relation to payment or team queries, providing resolution or seeking the relevant support required to action.



� To support the team with the continuous review of onshore & offshore business processes, ensuring all control and quality issues are mitigated.



� Support the Payment Processing Team with Admin duties and provide cover for other team members as required. Have a flexible approach in order to meet deadlines.





CANDIDATE PROFILE












Experience



Essential:




� Numerate and able to ensure high levels of accuracy


� Works in a logical, orderly manner and exhibits a high level of attention to detail


� Excellent communication skills


� Good organisational skills and able to cope with competing demands under tight deadlines.




Desirable:



� Industry Experience.


� Microsoft Office to include Excel.















Education, Qualifications & Training



Essential:


� MS Office Skills




















Competencies, Skills & Abilities



Essential:



Business Awareness Demonstrates an understanding of the business's key drivers & how to influence them


Communicating Effectively communicates information, knowledge & issues. Presents information in a logical manner to ease understanding


Focuses on Solutions identifies & analyses problems & challenges self to generate solutions. Shows initiative & is proactive in problem solving.


Work standards Takes ownership of issues & strives for quality & delivery.


Problem Solving Ability to generate & consider alternatives for the most appropriate course of action when analysing positions



Desirable:


Adapts to Change & supports the team & others in adapting to changes.













Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Shannon Sahota