Team Leader - Customer Service Helpdesk

  • Location
    Leeds, West Yorkshire
  • Salary
    £11.50/Hourly
  • Category
    Public Sector - Public Sector
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-092021-205190

Adecco have an amazing and exciting opportunity! We are pleased to announce that we are working with one of the UKs leading companies in its field. They have a fast paced and fun working environment with an excellent work ethos.


They require a team leader that has experience within customer service, to lead the help desk operators within a team in a brand new department.



Role


Team leader- To lead a small team of help desk operators in order to provide excellent customer service to mainly internal employees of the company which involves complaint handling. Must be able to lead by example and deal with any escalations that get presented to you. Also the ideal candidate will have excellent IT skills preferably Excel and/or Google spreadsheets. The role is data heavy so good understanding of all mentioned is essential.


£11.50ph



Rota


7am-7pm x 4 days


x 4 days off


7pm-7am x 4 nights


Rotating



Benefits



  • 20 days holiday plus 8 bank holidays

  • on site parking

  • long term temporary employment

  • Competitive pension scheme


If you have the experience mentioned then please do get in touch today and we can call you to discuss further!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Laura Allen