Technical Complaint Investigator

  • Location
    Witney, Oxfordshire
  • Salary
    £20,000.00/Year
  • Category
    Industrial & Manufacturing and Production - Pharmaceuticals
  • Job type
    Temporary
  • Industry
    Industrial and Manufacturing
  • External Reference
    JN-112018-32368

Based at our large client facility in Witney, the Technical Complaint Investigator will work on a contract basis for six months.


The main purpose of the Technical Complaints Investigator will be the processing of returned products using our clients fault finding software to identify the root cause of the faulty goods. You will be using our clients software and following a process map, you will diagnose faults with returned goods recording outcomes onto clients database.

Key responsibilities will include:
*Conducting complaint investigation activities
*Meeting team goals for time lines
*Ensuring the accuracy and quality of documentation

Our client is looking for successful candidates to the Technical Complaint Investigator role to ideally have:
*Experience of using Word and Excel to an intermediate level
*Experience of working with minimal supervision
*Previous experience of troubleshooting and problem solving


This role is working in a laboratory environment where all safety clothing is provided by our client.


We are ideally looking for candidates available for an immediate start but will also consider applications from candidates with a notice period.











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Tracy Sinclair