Technical Customer Service Advisor

  • Location
    Bristol, City Of Bristol
  • Salary
    £ 20000 - £ 25000 / Year
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-042019-63613

Technical Client Services Administrator - Telecommunication


£20-25,000 per annum



Are you technically minded with the drive to help others? Do you thrive in a fast-paced environment where you struggle to complete your to do list? Are you comfortable working with data and systems?



Adecco Bristol are delighted to be supporting our client based in North Bristol with a Technical Client Services Executive role. Working closely with a number of corporate clients, the right person will have a balance of technical and personable skills needed to be the first point of contact for issues coming through the department. From putting together reports to updating software for a customer, no day is the same. Offering a supportive team and beautiful offices, this will suit someone who is driven by the service they provide in a high pressure, fast paced environment.



Duties



  • Processing orders over the phone and via email

  • Understanding sales and supporting new processes

  • Having B2B conversations

  • First point of contact for al clients and service providers

  • Following individual client portals and processes

  • Proficient in Excel and data systems

  • UC background



Individual



  • Technically minded

  • Able to pick systems up on the job

  • Time management and prioritising skills

  • Natural problem solver

  • Drive to achieve and help people

  • Self starter who can resolve issues alone



Adecco are an equal opportunities employer and act as a recruitment agency.


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Hannah Clark