Technical Customer Service Coordinator

  • Location
    Halesowen, West Midlands
  • Salary
    £ 25000 - £ 26000 / Year
  • Category
    Office and Secretarial - General Administration & Clerical
  • Job type
  • Industry
    Industrial and Manufacturing
  • External Reference

Technical Customer Service Co-ordinator

£25,000 - £26,000 Per Annum



My Halesowen based Manufacturing client are looking for a Customer Service Co-ordinator to join their team on a permanent basis.

As the Customer Service Co-ordinator, you will be responsible for: -

  • Being the first point of contact for all customer enquiries

  • Taking enquiries for spare parts and raising relevant paperwork.

  • Liaise with purchasing dept regarding pricing.

  • Requesting purchase orders from customers & arranging shipping.

  • Dealing with warranty claims and warranty replacement parts. * Preparing quotations for customer visits.

  • Organising engineers' resource on behalf of customers.

  • Liaise with internal departments to make sure customer. projects are delivered to SLA's.

  • Raising requisitions.

  • Arranging travel and resource for engineers.

Key Skills: -

  • Excellent time management and organisational skills.

  • Excellent communication skills with the ability to speak to people at all levels.

  • Self-motivated and driven to achieve results in a fast-paced

  • Ideally have the ability to read drawings.

  • Previous experience in scheduling engineers work would be advantageous

The above role is based on a permanent full-time basis with an ASAP start. If you are interested please apply directly through the advert or email your CV . If you require further information on the position, please call 01384 456 782

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Georgia Taylor