Technical Services Administrator

  • Location
    Aylesbury, Buckinghamshire
  • Salary
    £ 26000 - £ 27000 / Year
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Sales Administrator

My client based in Aylesbury is looking for a Technical Service/Sales Administrator to join their growing team! This role is central to the business as you will be the first point of contact for both customers and colleagues. Working closely with the Operations Department and Sales team you will also be responsible for producing and following up on all preventative maintenance service-related quotations.

Other duties will involve:

  • Arranging the shipment of accessory items to customer sites

  • Following up with customers who have materials loaned on a try before you buy basis, to arrange either for a purchase order to be raised or for the items to be returned

  • Processing of service-related and accessory purchase orders

  • Following up contract quotations

  • Generating repair quotations and organising parts for repairs

  • Raising work reports to send to customers post service

  • Providing support to the Technical Service Coordinator with scheduling activities for the field-based service team

  • Preparation of Installation documentation when required

The successful candidate must have a strong customer service background and experience working within a commercial environment. You must be able to prioritise your time and workload and have strong organisational skills. Experience using Microsoft Dynamics, or another CRM system is desirable, and experience of Sage 50 is an advantage but not essential.

In return my client offers a benefits package which includes, private healthcare, annual bonus, pension scheme and free onsite parking + more!

If you would like to hear more about this great opportunity, please contact Adecco Aylesbury on 01296 428782!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Madison Saw