Technical Services Specialist

  • Location
    London, Greater London
  • Salary
    £ 34000 - £ 41000 / Year
  • Category
    IT - IT Training & Technical Authoring
  • Job type
    Contractor
  • Industry
    IT and Telecoms
  • External Reference
    JN-042021-178143

Partner Centre Operations Specialist


Start Date: ASAP


Duration: 12 months


Location: London


Bonus: Company Bonus

Job Overview


The Partner Centre is a new initiative focused on ensuring that our client's partners have the right technical knowledge and skills to be able to help customers successfully use their products. The Partner Centre Operations Specialist will be at the heart of this initiative, and will work closely with Partner Technical Specialists on these efforts.


Responsibilities



  • Content management

    • Manage the review and publication process of individual content assets and collections of assets

    • Provide UX input into how content is organized

    • Provide document editing and light graphic design (e.g. diagrams, organization of information)

    • Provide light video editing (e.g. cutting, splicing, graphics)



  • Events management

    • Manage calendar of events including livestreams, office hours and in-person events

    • Manage events operations including scheduling, communications and tracking

    • Ensure events are executed seamlessly

    • Organize and prepare speakers for events including rehearsals and logistics dry-runs as needed



  • Manage tracking and reporting on key metrics


Minimum Qualifications



  • Experience with workflow management and project management

  • Experience with online event management

  • Experience with document editing, graphic design and video editing

  • Attention to detail and strong organizational skills

  • Independant and proactive problem solver


Preferred Qualifications



  • Familiarity with professional services and technical documentation

  • Familiarity with G-Suite apps: Sheets, Docs, Slides and Forms

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Lauren Roberts