Technical Support Helpdesk Engineer

  • Location
    Basingstoke, Hampshire
  • Salary
    £ 21000 - £ 24000 / Year
  • Category
    Engineering, Aerospace, Automotive - Engineering, Aerospace, Automotive
  • Job type
    Permanent
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference
    JN-042019-61364

Technical Support Help-desk Engineer


Location: Basingstoke


Salary: £21,000 - £24,000 per annum


Hours of work: 8.30am - 5.00pm Monday to Friday


Free Parking +Benefits


Our esteemed client is seeking someone from a Technical/Electro Mechanical background to support their customers via a telephone helpline an a wide range of technical and automation enquiries


* Offer the highest level of customer service at all times seeking the assistance of your manager when necessary.


* Prioritise support to account holders over non-account holders and end users.



* Ensure all email enquiries and call backs are dealt with efficiently.

* Undertake personal development and training to gain and maintain a high degree of product knowledge.


* Adere to daily instructions and priorities to be assigned by the Technical Manager.



* Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets. Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager.



* Comply at all times with company policies and procedures.



* Support the company in its maintenance of quality standards.



* Promote and protect the company's image and good reputation at all times.



* Fulfil any other duties and responsibilities, after consultation, that may be determined from time to time.



Please apply to Adecco Online




Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Rachel Ross