Telephone Sales Agent

  • Location
    Aylesbury, Buckinghamshire
  • Salary
  • Category
    Office and Secretarial - Administration Manager
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Are you a driven, bonus and target based individual? Do you have excellent customer service skills? Can you be available to start immediately?

If so, this role may be just right for you.

My client based in Aylesbury is currently looking for a Telephone Sales Agent to work within their fun busy team. My client works within a hybrid working pattern, which enables this role to be partly home based.

The main purpose of this position is to ensure that new policy holders are contacted within adequate time frames to gain their continued custom, you will be achieving this by providing them with relevant information around policies and products.

This role will require you to possess excellent questioning and listening skills, to take ownership of your work by using your own initiative enabling you to problem solve. You must be able to work within agreed but very rewarding performance targets

Whilst having a smart approach to persuasion and negotiation. The ability to be versatile with business changing needs is essential.

Main Responsibilities of this role will include:

  • Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products

  • Making outbound calls to offer insurance quotations to existing customers and other warm leads

  • Making accurate, rapid cost calculations and providing customers with quotations

  • Ensuring customers are provided with the information they need to make an informed decision and purchase

  • Regularly achieving sales, service and productivity targets

  • Ensuring all documentation is professional and accurate.

  • Provide and maintain exemplary levels of customer service at all times

If you wish to find our more about this role, please contact Gabrielle at Adecco Aylesbury

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gabrielle Hutchings