Telephonist

  • Location
    Stoke-On-Trent, Staffordshire
  • Salary
    £9.65/Hourly
  • Job type
    Temporary contract
  • Industry
    Admin and Secretarial
  • External Reference
    JN-042022-248575
  • Category
    Office and Secretarial - Data Entry

Adecco are looking for a confident and professional telephonist to work for a busy department within our public sector client located in the Newcastle area. The successful candidate will work as part of a team to provide a high level of customer service to all, whilst following business procedures and processes.


Applicants will be responsible for booking appointments and providing accurate information. This is a repetitive and sometimes pressured environment, therefore you will need to possess an outgoing and positive attitude whilst being resilient. Duties will involve receiving high volume calls and data entry into Microsoft Excel and other systems.


This is a temporary ongoing role working full time hours Monday-Friday 9;00am-5:00pm and rate of pay from £9.65ph. immediate start required.


key skills and requirements-



  • Excellent communication skills

  • IT literate and knowledge of Excel

  • Ability to work well with others

  • Able to use initiative and prioritise own work

  • Friendly and positive attitude

  • Must be reliable and flexible


Why Adecco:-


Candidate of the month


Perks at Work discount vouchers and collect points to spend


Support programme with 24/7 helpline


Eye care vouchers


Competitive pension scheme

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Hilditch