Teleresearch Advisor

  • Location
    Sunderland, Tyne And Wear
  • Salary
  • Category
    Sales & Retail - Customer Contact
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Our client are a well-established market research company within the education sector working on behalf of learning providers across the country.

They are currently looking to recruit friendly, professional, enthusiastic and self-motivated individuals to join their warm, hardworking and welcoming family owned business.

In this role you will be contacting a wide range of students (via telephone) to conduct short surveys (around 2 minutes) about how courses have impacted them and what they have progressed on to since finishing. The role is outbound only and there are no sales involved.

A successful tele-researcher is enthusiastic, engaging, and personable. They will possess strong administrative skills, be a fast dialler (role is manual dialling only) and typist and have strong attention to detail. The role is target driven and requires a highly motivated, self-driven person.


Previous experience as a tele-researcher, outbound telephonist, working towards targets, working in a fast-paced environment is advantageous.

Ability to express a positive, enthusiastic tone, be engaging, professional, enjoy speaking with people, overcome objection, manually dial, meet and exceed targets is essential.'


Onsite parking/Free Tea & Coffee/relaxed dress code

37 hours a week - shifts fall between 9am to 8pm Monday to Thursday and Friday 9-12.

This is a temporary ongoing role until April 2022.

Why work with Adecco?

Candidate of the month incentives £££

Perks at work - discount vouchers and collect points to spend!!

Support programme with a 24/7 helpline !!

Eyecare vouchers!!

Competitive pension scheme!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joel Hall