Telesales

  • Location
    Willenhall, West Midlands
  • Salary
    £9.24/Hour
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
    Contractor
  • Industry
    Sales and Retail
  • External Reference
    JN-092019-93224

New Opportunity Available
Telesales


£9.24 Per Hour


Willenhall


Temp to perm



We are looking for an enthusiastic Telesales Representatives to contribute in generating sales for our client. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.



An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.


The goal is to help the company grow by bringing in customers and developing business.



Responsibilities



  • Contact potential or existing customers to inform them about a product or service using scripts

  • Answer questions about products or the company

  • Ask questions to understand customer requirements and close sales

  • Direct prospects to the field sales team when needed

  • Enter and update customer information in the database

  • Take and process orders in an accurate manner

  • Go the "extra mile" to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information



Requirements




  • Proven experience as telesales representative or other sales/customer service role

  • Proven track record of successfully meeting sales quota preferably over the phone

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

  • Ability to learn about products and services and describe/explain them to prospects

  • Excellent knowledge of English

  • Excellent communication and interpersonal skills

  • Cool-tempered and able to handle rejection

  • Outstanding negotiation skills with the ability to resolve issues and address complaints



The above role is based on a full time basis with an ASAP start. You would be required to work Monday to Friday 8am to 4pm or 8.30am to 4.30pm. To apply please e-mail CV's or call Georgia on 01384 456782 for more information.

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Georgia Taylor