Temporary Accommodation Officer

  • Location
    Kingston Upon Thames, Greater London
  • Salary
    £27.00/Hour
  • Category
    Public Sector - Housing
  • Job type
    Contractor
  • Industry
    Public Sector
  • External Reference
    JN-062020-131161

TEMPORARY ACCOMMODATION OFFICER


KINGSTON


£27 HOURLY RATE


3 MONTH ASSIGNMENT


IMMEDIATE START



Job Purpose:


To ensure the effective and efficient management of Kingston's Temporary Accommodation Hostels in accordance with relevant legislation, policies and procedures. To ensure properties meet the required health & safety standards, that repairing obligations are met, minimising voids and managing relationships with homeless households.



Main responsibilities of a Temporary Accommodation Officer:




  • Undertakes all hostel management activities, carries out sign-ups and undertakes voids

  • Attends professional meetings for more complex cases/matters

  • Makes decisions on more complex matters relating to licences, lettings and repairs

  • Ensures that voids are managed within target timescales and rent loss is minimised

  • Provides welfare benefits advice and information

  • Liaises with other services to resolve issues

  • Provides responses to more complex complaints

  • Provides detailed advice to customers, colleagues and partners on more complex issues, including terms of licences & serving of notices.

  • Analyses data relating to lettings and repairs and provides information for reports



A Temporary Accommodation Officer must have:



  • Knowledge of housing management law, repairing and health and safety obligations relating to temporary accommodation

  • An understanding of the needs of homeless households in temporary accommodation

  • Experience of working in a busy, front line public housing service or similar

  • Experience of public sector housing management to tenants and/or homeless households or similar

  • Strong interpersonal and communication skills, the ability to establish effective negotiation skills and working relationships throughout the organisation and with partners, suppliers and contractors




*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Emily Day