temporary compliance administrator)

  • Location
    City Of London, Greater London
  • Salary
    £10.10/Hourly
  • Category
    Office and Secretarial - Administration Manager
  • Job type
    Contractor
  • Industry
    Transport and Logistics
  • External Reference
    JN-092021-209251

Job Title: Compliance Administrator


Salary: £10.10


Location: SE1 Area


8:30am-5:30pm


3-month temp contract


Purpose:


To assist with the processing, administration and management of courier documentation ensuring subcontractors are compliant to provide services to the client.



Main Responsibilities:


Duties



  1. Assist with the day to day demands within the Sub-Contractor Compliance Team.

  2. Assist with setting up all new couriers and completing all 3rd party checks

  3. Quality control all documentation and vehicle images submitted by service centres and couriers. 4. Provide and manage ad-hoc reports.

  4. Assist with courier enquiries i.e. Face to Face, phone, email and on iFleet etc.

  5. Answer phone calls in a timely manner and communicate the necessary details to relevant departments or personnel.

  6. Assist with the submitting of DBS checks

  7. May be asked to work from other service centre across the UK


Measures of Success



  1. Excellent verbal and written communication including:


▪ Pleasant and friendly telephone manner at all times.


▪ Treats people with respect under all circumstances.


▪ Responds promptly and appropriately to requests for service and assistance, from staff, courier(s) and the public.


▪ Manages difficult courier situations, quickly recognising signals of a disgruntled courier and responding in a clam and helpful way.



  1. Ensure that all uploaded documentation is checked and accurate.

  2. Reports are accurate and produced within agreed timescales.


Key Relationships



  1. Working closely with other members of the Subcontractor Compliance Team.

  2. Liaising with service centre personnel and managers to ensure couriers are compliant.

  3. Excellent professional relationship and understanding with couriers.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Ria Abbot Bailey