Tenancy Management Officer

  • Location
    Greenford, Greater London
  • Salary
    £16.45/Hour
  • Category
    Public Sector - Housing
  • Job type
    Contractor
  • Industry
    Public Sector
  • External Reference
    JN-102019-100787

TENANCY MANAGEMENT OFFICER


ACTON


MONDAY- FRIDAY 9AM- 5PM (36 HOURS)


3 MONTH ASSIGNMENT (POSSIBILITY OF BEING EXTENDED)


£16.45 HOURLY RATE (PAYE)


IMMEDIATE START



MAIN DUTIES:



  • Provide support to residents across a range of tenures throughout the lifetime of their tenancies/leases.

  • Maximise income collection through proactive management of arrears.

  • Proactively manage housing assets, anticipate the needs of residents and contribute to a safe neighbourhood

  • Provide support, advice and ownership of resident complaints, resolving where possible and coordinating where shared across services and departments.

  • To apply housing knowledge and experience to manage varied tenure types - this includes but is not limited to: rents, voids, tenancy, allocations, leasehold, shared ownership, repairs and maintenance, compliance and safety, regeneration, and other similar duties

  • Draft, plan and issue reports and correspondence on behalf of the service

  • Deliver coordinated resident services as part of a multi-disciplinary team. This could include duty, home visits, planned and reactive appointments, estate inspections, public meetings etc.



THE IDEAL CANDIDATE WILL HAVE:



  • Previous experience managing tenancies

  • Experience dealing with rents/ tenants

  • Experience working in a Social Housing sector

  • Excellent customer service skills



*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*












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Please apply with your CV to: Maisie Howell