Tenant Care Manager part time

  • Location
    Preston, Lancashire
  • Salary
  • Category
    Charity & Not-for-Profit - Care Services
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Tenant Care Manager
Preston city center
£12 per hour
Part-time 9 am to 3 pm each weekday

Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies.

Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property log books are up to date and all requirements are met.

Manage the day-to-day running of scheme, including reporting repairs, health and safety concerns, reducing risk, and ensuring the security of the building is maintained. Report and monitor the performance of repairs and service contracts.

Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community, and external parties.

Ensure all voids, lettings, and housing management issues are communicated to neighborhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme

We hope you have experience in some if not all of the detail below.

  • Experience of dealing with older people in a service environment

  • Experience of building management and compliance requirements

  • Relevant knowledge of Health and Safety policies and risks

  • Ability to work on your own initiative as part of a dispersed team

  • Skilled communicator with excellent customer service skills

  • Experience of working proactively to improve services and customer satisfaction

  • IT skills - Microsoft office up to an intermediate level.

  • Satisfactory Disclosure Barring Service (DBS) reference

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Julie Cameron