Tenants Arrears Officer

  • Location
    London, Greater London
  • Salary
  • Category
    Public Sector - Housing
  • Job type
  • Industry
    Public Sector
  • External Reference

Former Tenant Arrears Officer - 121.05 p/d

Job Purpose:

* To maximise the recovery of rent and service charge arrears from former tenants of Temporary Accommodation and Council Housing in accordance with Rent Recovery Procedures and team and individual performance targets

* To contact tenants in a timely, systematic way to vigorously pursue their rent arrears and respond to any enquiries from contacts within the specified time. To carry out transnational and administrative tasks required to achieve this

* To make recommendations for debt refund, write off and credits

* To maintain accurate and up-to-date records of action taken to recover rent arrears and to monitor and record the impact of the actions taken

* To contribute to delivery of internal Housing Services' processes that fall within the Rent Recovery teams' remit

This role is to work within a Local Authority in East London, applicants must have Former Tenant Arrears experience and to be available immediately

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Chloe May