Training Co-ordinator

  • Location
    Wellingborough, Northamptonshire
  • Salary
    £ 16000 - £ 17000 / Year
  • Category
    Office and Secretarial - Administrative Assistant
  • Job type
    Permanent
  • Industry
    Marketing and Advertising
  • External Reference
    JN-072019-79090

We are currently recruiting for one of our clients in Irthlingborough. This company is an ever-expanding online business that has become the most popular website for locating and booking training courses in the UK. The position of Training Co-ordinator provides an exciting opportunity to be part of their team and the successful candidate will be responsible for co-ordinating activities between our website customers and training providers.


Key Responsibilities:



  • Answering incoming calls

  • Attending to web enquiries from website users and training providers

  • Processing course enquiries and bookings via email and telephone

  • Gathering information regarding customer requirements

  • Sourcing relevant training courses based on the requirements given

  • Selling the solution to the customer and establishing potential future needs

  • Liaising with training providers

  • Providing re-scheduling and cancellation support

  • Pro-active development of key accounts

  • Updating details on the website


The Person:



  • Experience:

    • Customer service experience preferred but not essential



  • Skills & Attributes:

    • Self-motivated and able to work on their own initiative

    • Computer literate with a good working knowledge of Word and Excel

    • Excellent telephone manner

    • Good organisational and time-management skills




Hours:


8.30am - 5.30pm (Monday- Thursday)


8am - 5pm (Friday)



Salary: Subject to Experience


Holiday: 25 days per annum (3 or 4 to be saved for Christmas)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jake Lee