Training, System Development & Support Manager

  • Location
    East Molesey, Surrey
  • Salary
    £ 45 - £ 50 / Hour
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

You Will lead and manage the training, system development and system support functions within the directorate, engaging with key internal stakeholders, external suppliers and partner agencies, to support progression of the directorate's continuous improvement agenda. The role will be pivotal in developing and innovating new formats for training design and delivery to enable the service to maximise the use of available technology. This role will be instrumental in enabling the ongoing effectiveness of the training and system support team through development and review to enhance its function within a changing service environment. This post will report directly to the Assistant Director of Performance & Intelligence while also supporting Assistant Directors of Service in maintaining high performance across all areas of service delivery. The role will work with a medium size team to facilitate and support change within a complex set of services where the interface with partners and the corporate centre is pivotal to delivering high standards and quality services which improve outcomes for children and their families. The role will ensure that all work undertaken meets service needs, priorities and aims and objectives of the service. That the work is delivered in accordance with the principles of best practice and service excellence and is at all times in line with current legislation, regulations and statutory guidance and requirements Principal Account abilities (The key results or outcomes for all roles at this level) 2 Work collaboratively with senior colleagues to develop the council's strategic approach to service delivery and business improvement to deliver the council's priorities. Support the Assistant director in leading a defined service, business or technical area, developing policy, operational plans and providing expert professional advice as appropriate, to meet quality and statutory requirements and to implement the strategic aims and objectives of the area they lead. Provide professional leadership to the team/s and/or colleagues, strengthening skills and competence and fostering a strong culture of standards, performance and accountability to deliver public value and efficiency. Role model the council's behaviours and leadership expectations, and ensure that all approaches and outcomes are consistent with organisational and public service values. Champion and manage transformational change and embed new ways of working to ensure high quality service delivery and value for money. Work collaboratively internally and externally to ensure that issues are effectively managed and foster partnership working to promote sustainable service improvements and generate efficiency's. Maintain effective budgetary control, while ensuring legal, regulatory and policy compliance within area of responsibility and that effective systems operate to manage performance and risk. Work inclusively with a diverse range of stakeholders and provide leadership on equality issues to promote equality of opportunity.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Callum Graham