Travel Advisor

  • Location
    Chester, Cheshire
  • Salary
    £ 17000 - £ 21000 / Year
  • Category
    Sales & Retail - Business Development
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-012019-49132

Travel Expert


Purpose of the role


The role of Travel Expert involves speaking to Customers daily, sharing your great experiences with our customers and motivating and innovating customers to purchase our products. This role is responsible for maximising every opportunity and ensuring that the purchase exceeds customer expectations


The role involves ensuring that every call maximises income per booking, that the quality of the call exceeds customer expectations and that all Company procedures are adhered to.


The Travel Experts must have a previous track record in selling within a Call Centre environment and have a passion for delivering outstanding results.



Essential Experience


= Background in sales within a call centre environment


= Skills in negotiating


= Excellent communication skills


= Proven track record in meeting/exceeding targets


= Ability to recognise improvement areas and share these


= IT literate



Desirable Experience


= Previous experience in the travel industry



Role/Department/Specific Responsibilities


= Maximise conversion opportunities


= Maximise ancillary opportunities


= To meet all agreed monthly targets and conversions


= To meet/exceed all quality measures


= To attend training sessions for personal development

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Lauren King