Travel Consultant

  • Location
    Chester, Cheshire
  • Salary
  • Category
    Sales & Retail - Sales, Retail and Customer Service
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Adecco are currently recruiting on behalf of one of our most successful clients within the property, travel industry.

This is an excellent opportunity for customer service focused individuals looking to work within a busy, positive team to utilise and grow their communication skills.

- Responding to initial enquiry within the given SLA

- Guide customers through their journey
- Presenting the benefits of working with the company to potential new owners to include all the services on offer
- Completing mortgage letter for potential new owners who are thinking of buying
- Booking in a visit with consultants to attend
- Liaising with the Pricing team to create pre visit proposals
- Following up visits to secure a contract
- Sell the benefits of revenue management, pricing flexibility and the account management services
- Liaising with the managed services team to ensure the potential new owners needs are met

We are seeking candidates with the below;
- Previous experience working closely and successfully with customers
- Strong proven customer experience skills, preferably within a call centre environment
- Good numeracy and data interpretation skills
- Excellent communication skills (written and verbal)
- Proven negotiator in difficult situations
- A high performer and a proven sales achiever
- Good standard of written work with accuracy and attention to detail
- IT literacy of the following: Windows, Word and Excel
- Confident and able to use initiative

Working Hours are 37.5 per week covering 5 days out of 7, operating on a shift rota basis between the hours of 9am-7pm.

Start date - Mon, 26 April 2021

If interested, please apply to the advert or call 01244 346674 for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Pippa Shaw