Victim Care Officer

  • Location
    Exeter, Devon
  • Salary
  • Job type
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Public Sector

Victim Care Officer

** Part time - 30hours a week, will involve weekend working **

We have had an exciting opportunity become available for a Victim Care Officer to join Devon & Cornwall Police for a period of 6 months in the Exeter area. You will be a primary point of contact for victims of crime working closely with other functions and partner agencies to ensure the right support options, guidance and information is provided.

Your duties will include:

  • Thoroughly reviewing all information on Crime systems to inform and tailor support the meet individual needs

  • Managing varied and complex workloads, with cases at various stages

  • Maintaining accurate records, ensuring timely updates on any case management systems and to any other systems in accordance with relevant information

  • Building and maintaining relationships with external partners

  • Dealing with callers in emotional distress, assessing risk and using the National Decision Model (NDM) to respond appropriately


  • Experience dealing with a wide range of people from a cross section of the community in varying circumstances

  • The ability to communicate sensitively and effectively, both verbally and in writing

  • Proven experience to plan and prioritise a challenging workload

  • Experience working collaboratively with other agencies

What we can offer you:

  • The opportunity to work as part of Devon & Cornwall Police - and as such have the ability to apply for permanent vacancies advertised internally

  • Free parking

  • Access to highly discounted gym facilities

  • The ability to apply for a 'Blue Light' discount card

  • Access to Adecco Boost - including free eyesight tests, discounted vouchers and a 24/7 well being centre

For more information, please contact either Megan or Tricia on 01392260634

Please note, the successful applicant will be subject to stringent vetting and referencing checks prior to commencing employment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Megan Wallace