Victims Bureau Officer

  • Location
    Bournemouth, Dorset
  • Salary
  • Category
    Public Sector - Public Sector Administration
  • Job type
  • Industry
    Public Sector
  • External Reference

Victims' Bureau Officer

The principal responsibility of the role is to provide a consistent end-to-end service for victims and to ensure that victims are kept informed at every stage of their investigation. Explaining the victims' journey and what to expect, refer to victims to Victim Support with consent and also assisting officers and staff in ensuring that Dorset Victims of Crime are updated in line with the Victims Code of Practice.

Key requirements:

  • Qualifications or experience that evidence a good standard of education especially literacy.

  • IT literate, experienced in using in-house Force Wide Systems and in addition Microsoft applications

  • Excellent written and verbal communication skills especially relevant to this post is a good telephone manner.

  • Excellent interpersonal skills with a proven ability in handling difficult customers and sensitive issues.

  • Ability to work without close supervision and prioritise your work and the work of volunteers effectively.

  • The ability to manage a diverse and often a heavy workload, handling a wide variety of issues at the same time

This is a superb opportunity for anyone looking to begin a career within this sector! Do not delay, apply now.

Successful applicants will be subject to stringent vetting and referencing checks prior to commencing work.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Patricia Vernon