Ward Clerk

  • Location
    Sheffield, South Yorkshire
  • Salary
    £ 21500 - £ 22000 / Year
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

An excellent opportunity has arisen for an experienced Ward Clerk to join a highly regarded Sheffield based organisation who have a fantastic, values driven culture.

This is a full time, permanent opportunity working within a shift rota across a Monday-Sunday 08.00am -19.30pm week

Previous Receptionist experience is essential, ideally from within a healthcare setting.

The ideal candidate will have strong customer service and communication skills, proven administration experience where various IT software packages have been used and will have experience working within a confidential setting.

Key Responsibilities:

  • Responsible for providing a wide range of professional administrative, IT and clerical support to ensure data quality and timely reporting

  • Responsible for providing excellent communication, negotiation and liaison with other departments, hospitals and care services

  • As the initial and continuing point of contact for patients, be responsible for providing a welcoming, comprehensive and efficient administrative service

  • To provide high quality reception duties through public and patient interaction, welcoming and greeting patients, relatives, staff and visitors to the Hospice in a friendly, professional, courteous and compassionate manner

  • Maintain accurate and timely records of all patient admissions, hospital appointments, deaths and discharges using appropriate computer systems (Infoflex, System One and Lorenzo).

  • Set up documentation for and attend a daily referral meeting to provide information and support to facilitate the admission of patients

  • Arrange transport for admissions/discharges

  • Prepare patient documentation in advance of the patient's admission and when the patient is ready for discharge

  • Receive visitors to the ward, directing them as appropriate either to the patient area or to the nursing staff.

  • Ensure all medical notes and test results are available for consultant ward rounds

  • Ensure that medical records are requested, maintained and returned within appropriate timescales

  • Produce patient related reports in a timely manner for all health professionals

  • Take responsibility for the loan, safe return and maintenance of nursing equipment

  • Take responsibility for sending confidential documentation and information requests

  • Undertake any other administrative activities appropriate to this post as directed by the nursing/medical/managerial staff

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicola Swallow