Weekend Underwriter

  • Location
    Redhill, Surrey
  • Category
    Banking & Financial Services - Settlements
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

Position: Part time Underwriter
Location: Redhill
Start Date: 4 weeks after the Offer
Working Hours: 16 hours a week , Saturday & Sunday 9 am - 6 pm with 1 hour lunch break

Permanent Position

Primary purpose of the role
To underwrite all Motor Finance applications within personal authority and to recommend a course of action on those cases which exceed this mandate, in accordance with the Retail Credit Policy and applicable policies and procedures. To provide an efficient, accurate and timely fleet funding service to the dealer network and the sales force, by communicating in a professional manner and maintaining a high-quality standard.

Main Responsibilities
* Comply with GDPR and our Money Laundering guidelines.
* Effective enhanced due diligence and escalation of any suspicious activity
* Underwrite credit transactions within personal underwriting authority
* Ensure quality standards are met
* Ensure internal control procedures are adhered to and report any variations to these procedures to Senior Management
* Develop and maintain a thorough knowledge of the client's Finance UK products, procedures and company policy, whilst keeping up to date with any changes.
* To provide and analyse ad-hoc management information and statistical reports as and when required.
* To work effectively with the team in order to achieve team and organisational goals.
* Monitor the Underwriting Queue in order that proposals are processed in time and
* date order.
* Monitor the Blocked Queues and take the relevant action in order that any blocked
* deal may enter the underwriting queue.
* Underwrite credit transactions within personal lending authority.
* Recommend a course of action on all cases which fall outside personal lending
* authority.
* Mentor the less experienced members of staff on the more complex business and
user facilities.
* Provide feedback to the Management Team regarding progression of training for
their junior colleagues.
* Advise the dealer network of all decisions via GP.
* Enter into the negotiation process as and when necessary with the Dealer network
and our Sales force.
* Have a good understanding of SIRA and the Fraud Guidelines and to make referrals
as and when appropriate.
* Complete individual daily / monthly productivity returns.
* To be responsible for personal development with the support of the Underwriting
* Undertake ad-hoc duties as and when required by the Underwriting Controller or the
Underwriting Manager.
* Monitor individual default % and liaise effectively with your Controller and
collections team when required.
* To check documents, and analyse underwriting requirements to ensure correct
funding in accordance with the terms of acceptance.
* To resolve "snagged" documents effectively by liaising with the Peugeot/Citroen
dealer network, the motor manufacturer and other departments within the
organisation, via the telephone and written communication.
* To ensure that adequate training, coaching and guidance is provided to the Dealer
Services teams.

Working environment
* This is a remote role, office attendance is only required for Induction and any training
* Working relationships with the dealer network and sales teams ensuring that all queries are effectively resolved and all opportunities are taken to improve the services provided to them whilst maintaining controls.
* Dealer contact is via telephone, Skype, dealer chat and e-mail.

Previous experience required
* Experience in Dealer services and Customer Services environment is desirable
* Excellent communication skills with the ability to liaise and communicate with all levels of staff, management and key customers is essential
* Knowledge of Credit Scoring Systems
* Good working knowledge and ability to analyse Accounts
* GP and Encore experience essential

Skills required include
* Negotiation
* Ability to communicate & liaise at all levels
* Effective time management with the ability to prioritise tasks
* Decision making
* Must be analytical & numeric
* Microsoft office - Excel, Word, PowerPoint (preferably at an intermediate level)

* Employee of the month awards - earn up to £300 in vouchers
* 26 days holiday - pro rata to start date and hours
* Private medical insurance
* Pension - employer pay's up to 10%
* Access to staff car park (first come first served basis)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Farzana Dharsee