Careers at Cazoo
Are you a people person? This is a great opportunity to join the team at Cazoo, either as a Customer Support Specialist or a Delivery Specialist.
Competitive Pay, Company Bonus, Incentive Scheme
Generous Holiday Allowance
Health Cash Plan and Insurances
Generous Parental and Family Leave
Learning and Career Development
Great Wellbeing and Charity Initiatives
Delivery Specialist (choose location)
Please select preferred working hours as well as a location
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Customer Support Specialist & Delivery Specialist at Cazoo
Hello, we’re Cazoo and we’re transforming the way people buy used cars. We want to make buying a car no different from buying any other product online. With Cazoo, you can browse and buy any of our cars online and have it delivered to your door in as little as 72 hours. Our Delivery Specialists and Customer Support Specialists play a key role in delivering our promises and delighting our customers.
40 hour working week (between the hours of 9am-8pm 5 days on 2 days off, may include some
weekend working). Across various locations. Driving licence is essential for the role.
Must be flexible on where you travel for 1-2 weeks of initial training.
Duties & Responsibilities:
What you will need:
Cazoo offer a competitive, guaranteed wage with a range of benefits including 5 weeks holiday, healthcare, pension, perks, training and development and promotional opportunities. All colleagues at Cazoo are eligible for participation in the company’s share issue scheme.
Please note, a DBS and driving licence check will be performed if successful.
We have Delivery Specialist opportunities in Bristol, Cardiff, Exeter, Ipswich, Lakeside, Liverpool & Wembley
There’s more to being a Cazoo Delivery Specialist than simply sitting behind the wheel. You’ll be the face of our business meeting new customers every day, and getting to work with supportive and enthusiastic teams across the business. The first time our customers meet anyone from Cazoo will be when a Delivery Specialist delivers their car. That’s why you’ll be so important, as you’ll create an experience our customers will love.
We’ll give you all the training you need on our quality processes and safety procedures. This way, you’ll safely operate our single car transporters and make sure everything is properly loaded. You’ll also complete quality assurance checks on all cars, making sure any damage is noted before and after loading. Once you’re with the customer, you’ll complete all transfer, verification and identification checks.
About the training
We know that to give our customers the best experience we need to give you the best training. That’s why we have a comprehensive training programme so you’ll have a great support from the start of your career with us, covering everything from customer service to quality assurance. We also operate a buddy system so you will be learning from the best in the industry.
What to expect
Our selection process will typically involve a chat on the phone, followed by face-to-face interviews and assessments. It gives you a chance to meet some of the team. But we’re not there to catch you out. We want to understand your experience, see your potential and get a feel for your personality. We’ll also carry out a DBS (Criminal Records) and a driving license check. You’ll need to have the right to work in the UK or a valid work permit.
TFC customers deserve and expect a rich and consistent customer experience across all communication mediums. As a TFC Team Member, you’ll be delivering a consistently high level of service to the TFC customers.
A successful candidate will be:
Role Information & Responsibilities
You will also need to successfully pass the clearance requirement including a basic criminal and credit check. We operate a covid safe environment with all government regulations met.
See what existing employees say about working at Cazoo
“Great training! I’m currently training with Cazoo and they couldn’t be more helpful and informative”
“Great company. Career opps are great within the company and so are the bonuses”
“Best company I’ve worked for. It’s a great environment with a wide range of people”
“Brilliant company with a focused customer driven mission. Amazing culture”
“Great colleagues at all levels, look after staff and many staff benefits on top of salary”
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